Initial acknowledgment occurs within four business hours. Full document review and preliminary findings are delivered within two business days for standard requests. Expedited review, with a response within six business hours, is available for matters involving statutory filing deadlines or board-level directives.

Inquiries submitted via email to info@thisisstartup.com receive priority routing to the compliance documentation team. Telephone support at 1-635-918-0674 is available Monday through Friday, 09:00–17:00 Eastern Time. Correspondence directed to 817 Jackson Circles is logged upon receipt and processed within one business day.

Matters involving imminent CBCA filing deadlines, director liability notifications, or shareholder meeting protocols are flagged for immediate escalation. The duty compliance officer is notified within one hour of identification. A dedicated case manager is assigned, and a written response plan is issued within four hours.

Clients should provide the current corporate records index, the most recent annual return filing confirmation, and any pending board resolutions. Additional documentation may be requested based on the scope of the audit. A preliminary checklist is supplied upon receipt of the initial inquiry.

Yes. A structured FAQ document addressing annual filing obligations, director meeting minutes requirements, and shareholder record maintenance is maintained and updated quarterly. Access to the FAQ is provided upon request or via the compliance resources section of the client portal.